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In the lead-up to the pivotal holiday quarter, American department stores have focused on refining their internal and consumer-facing strategies in a bid to capture the dollars of loyal but hard-pressed customers. Internally, they’re navigating whether to integrate physical and digital teams more closely (like Neiman Marcus) or silo them entirely (like Saks). Stores are also assessing their buying strategies, doubling down on tried-and-true products while integrating enough new offerings to keep consumers coming back.